Objective of consumer protection act

B.com 1 year c.a 

Business law 

Asst prof Priti Upadhyay 

The objectives of the Consumer Protection Act, 2019 are to:

• To protect consumer rights by ensuring access to goods and services of standard quality, free from unfair trade practices.
• To establish effective mechanisms for grievance redressal and ensure speedy resolution of consumer disputes.
• To promote and strengthen consumer awareness and provide a framework for addressing complaints through consumer courts and authorities.